Tenant Chatbot (upstate NY) Terms of Service
Last Updated: 03-27-23
This Tenant Chatbot (upstate NY) provide tenants of Tompkins County with legal information, not legal advice or services. This service does not replace legal advice from an attorney. The Tenants Legal Hotline encourages all individuals with questions about tenant rights to consult with a licensed lawyer in their jurisdiction. No attorney-client relationship is established through your use of this website and program.
Tenants can get specific legal advice by contacting the Tenants Legal Hotline at (607) 301-1560 or the Legal Assistance of Western New York (LawNY) at (607) 273-3667.
Tenant Chatbot (upstate NY), a “program” of the Tenants Advocacy Practicum at Cornell Law School and the Tenants Legal Hotline, provides a chatbot service that allows residents of Tompkins County to access legal information free of charge about common tenant rights issues in upstate New York.
These Terms of Service (“terms”) apply to your access and use of the chatbot provided by Tenant Chatbot (upstate NY), provided by Tenants Advocacy Practicum at Cornell Law School and the Tenants Legal Hotline. By accessing or using our services, you agree to these terms. If you do not agree to these terms, including the class action waiver, do not access or use our services.
The Tenant Chatbot (upstate NY) Terms of Service is subject to change. If we make changes, we will notify you by revising the date at the top of the policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage). We encourage you to review the Tenant Chatbot (upstate NY) Terms of Service whenever you access or use the services or otherwise interact with us to stay informed about our information practices and the choices available to you.
If you have any questions about the Tenant Chatbot (upstate NY) Terms of Service, please contact us at tenantchatbot@gmail.com.
Eligibility
You must be at least 18 years of age and a resident of Tompkins County to access or use our services. If you are under 18 years of age, you may only access or use our services under the supervision of a parent or legal guardian who agrees to be bound by these terms. If you are accessing or using our services on behalf of another person or entity, you represent that you are authorized to accept these terms on that person’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these terms.
Privacy Policy
We follow Landbot’s Privacy & Security Policy (“privacy policy”). By using our service, you agree to the privacy policy. Please refer to the link below for Landbot’s Privacy & Security Policy and an explanation on how the Tenant Chatbot (upstate NY) collects, uses, and discloses information about you through its website, chatting application, and other services when you interact with it.
https://help.landbot.io/article/h2ndzk6som-privacy-security
* Please note, you do not need to create an account to use the Tenant Chatbot (upstate NY).
User Content
You grant Tenant Chatbot (upstate NY) a nonexclusive, royalty-free, worldwide, fully-paid, and sublicensable license to use, reproduce, modify, adapt, translate, create derivative works from and distribute your user content and any name or likeness provided in connection with your user content for the purpose of providing the services to you or improving the services, or to enable tenant chatbot, Cornell Law School, Tenants Legal Hotline, or its partner organizations to develop similar services, without compensation to you.
You may not create, post, store or share any user content that violates these terms or for which you do not have all the rights necessary to grant us the license described above. Although we have no obligation to screen, edit or monitor user content, we may delete or remove user content at any time and for any reason.